Service Canada: What it offers you with Sylvie Hogan

Workshop Objectives: Sylvie Hogan, a Citizen Service Specialist with Service Canada, provides direct support to organizations, businesses, and the public, ensuring access to benefits and services. With extensive experience and a passion for helping others, she is committed to delivering programs like Employer Support Services and the Canadian Dental Care Plan to meet community needs.

Streamlining Workforce Management: Learn how tools like the Record of Employment (ROE) Web and Job Bank can simplify administrative tasks and connect you with qualified candidates. The session will explore how ROE Web reduces the administrative burden of Employment Insurance claims, while Job Bank offers free job postings, labor market insights, and advanced candidate matching through Job Match.

Mitigating Workforce Challenges: Discover strategies to manage workforce fluctuations with programs like Work-Sharing, which helps retain skilled employees during slower periods, and the Temporary Foreign Worker Program, allowing employers to address labor shortages effectively. Attendees will also gain insights into apprenticeship tax credits, youth employment initiatives, and programs supporting employment for individuals with disabilities.

Additional Insights: While the primary focus is on workforce management programs, the workshop will also introduce the Canadian Dental Care Plan (CDCP). Attendees will gain an understanding of its purpose, eligibility criteria, and potential impact on employers and employees, offering context for its role in promoting equitable health care access.

By the end of the session, participants will leave equipped with actionable knowledge about Service Canada’s tools and programs to enhance workforce management, alongside an overview of the federal dental care initiative to better support their teams.

About Sylvie Hogan:

Sylvie Hogan is a dedicated Citizen Service Specialist with Service Canada, where she provides direct support to organizations, business owners, institutions, and members of the public. She is passionate about helping people access the benefits and services they are eligible to receive. Sylvie’s role involves fostering connections and ensuring smooth access to essential programs, aligning with Service Canada’s mission to support citizens at every stage of life.